CITIZEN PORTAL
Your Voice Matters
Report issues, track progress, and rate the resolution — all in one place
Submit Your Complaint
Complaint filing is allowed only for authenticated citizens.
How It Works
1
Submit
Voice, text, or photo — your choice
2
AI Processes
Auto-classified and prioritized in seconds
3
Leader Sees
Appears on ward officer's dashboard
4
Crew Dispatched
Nearest team with GPS directions
5
Verified & Closed
GPS photo proof + your SMS confirmation
Multiple Ways to Report
WhatsApp: +91 9430862005
SMS: COMPLAINT to 56789
IVR: 1800-XXX-XXXX (toll-free)
Web Portal: this page